Support

Opero3P is built and supported directly by its developer. Every message is read and answered by a person, not a ticket queue.

Email support

The fastest way to get help with anything — a problem, a question about how something works, billing, or a feature request.

rob@opero3p.com

Typical response within one business day.

Reporting a problem

Including these details gets a fix to you considerably faster: what you were doing when it happened, what you expected instead, the browser you were using, and a screenshot if the problem is visible on screen.

Common questions

How do I connect my Amazon seller account?
Open Settings inside Opero3P and choose Connect Amazon. You will be taken to Amazon Seller Central to authorise the connection, then returned to Opero3P. Opero3P uses Amazon’s official Selling Partner API and never asks for your Seller Central password.
What does Opero3P do with my Amazon data?
It reads your catalogue, inventory, orders, fees, financial events, account health, and selling eligibility, and uses them to produce your dashboards, cost tracking, and reports. Your data is never sold or shared with other sellers. Full detail is in the Privacy Policy.
Will Opero3P change my listings or my prices?
No. Opero3P does not modify your listings and does not reprice your products. It reads from your account and presents what it finds.
Can I disconnect my Amazon account?
Yes, at any time from Settings inside Opero3P, or by revoking access from Seller Central under Apps and Services. Revoking access stops all further data collection immediately.
Can my virtual assistants use Opero3P?
Yes, and at no extra cost. Team members are given role-scoped access, so operational staff can do their work without seeing your costs, margins, pay rates, or payouts. Roles are configured in Settings.
How do I export my data?
Settings includes a full JSON backup export. Purchase, sales, and accounting data can also be exported as CSV from their respective sections for use in spreadsheets or handoff to a bookkeeper.
How do I cancel my subscription?
From within the app, or through the Stripe billing portal linked in Settings. You keep access through the end of the period you have already paid for. See the Terms of Service for full billing detail.
Do I need a Keepa subscription?
No. Opero3P works without one. Connecting Keepa improves per-ASIN vetting by adding historical pricing and sales-rank data, but gating checks, cost tracking, and reporting all work without it.

Security and privacy

If you believe you have found a security vulnerability in Opero3P, please report it directly to rob@opero3p.com rather than disclosing it publicly. Reports are taken seriously and acknowledged promptly.

For questions about how your data is handled, see the Privacy Policy. For questions about your subscription or account, see the Terms of Service.

Still stuck? Email rob@opero3p.com and describe what you are trying to do. A person will get back to you.